The best way to use Zoom is download the app ahead of your appointment time and familiarise yourself with the basic features.
When your session is about to begin your therapist will send you a link which will join a Zoom meeting by launching the app.
Using Zoom Without the App
For people without the app it’s also possible to open Zoom in the browser. Your therapist will send you a link just as the session is about to begin. Some graphic instructions are below.
Open the link you’ll have received in your inbox from your therapist.
You’ll get a few notifications asking to allow Zoom access to your microphone and camera. Select allow/enable and you’re ready to go.